Behavioral health
Support for anxiety, depression, trauma, grief, life changes, and the stress that can be hard to name.
Get started online01 A clear place to begin
Support for the moments your family cannot carry alone.
CrossPoint Family Services offers compassionate behavioral-health and practical family support for people of all ages across Cleveland and throughout Ohio.
OhioTelehealth available statewide
MedicaidAccepted coverage
New clients
are welcome here.
One online form can make the next step feel more possible.
Get started online02 Care that meets you where you are
Support that sees the whole picture.
Every family’s path is different. CrossPoint brings together behavioral-health care and everyday support so that you can focus on what matters most: moving forward.
Family therapy
A place for children, teens, couples, and families to work through challenges together with care and clarity.
How family therapy can helpCase management
Practical help navigating housing, benefits, resources, and the next steps that support stability.
Explore case management
03 Family therapy
When something feels off, you don’t have to have every answer.
Behavioral changes, school problems, emotional outbursts, and difficult conversations can leave families feeling stuck. CrossPoint supports children, teens, couples, and families with a calm place to talk, understand what is happening, and move toward healthier patterns.
- A supportive space for children, teens, and caregivers
- Couples and family counseling
- Clear next steps, without pressure
04 Getting started
Getting help can be simpler than you think.
There is no need to prepare the perfect story. Start online, call, or text — we’ll help make the rest feel more manageable.
Get started online1
Reach out
Start online, call, or text CrossPoint.
2
Find your fit
We’ll connect you with a counselor.
3
Start healing
Take your next step at your pace.
05 Telehealth
Care should fit into your life — not make it harder.
Telehealth is available statewide in Ohio, making it easier to connect with support from the place that works best for you. From Cleveland and Akron to Youngstown, Columbus, Cincinnati, and beyond, you can start from wherever you are.
Serving all of Ohio
Get started online, or call or text to talk through your needs.
06 Case management
Well-being is also about the practical things.
Sometimes the next step is bigger than an appointment. CrossPoint case managers can help families navigate housing, benefits, and community resources so you do not have to sort through it alone.
Housing · Benefits · ResourcesPractical support, alongside care.
Get started online
07 Insurance & access
Let’s make the details feel clearer.
We accept most major insurance plans. If you have coverage questions, complete the online form or call or text us — our team will help you understand next steps and verify your benefits.
Get started onlinePlans commonly accepted
- Medicaid
- CareSource
- Molina Healthcare
- Buckeye Health Plan
- UnitedHealthcare
- Anthem
Plus many more. Please verify your benefits directly with your plan before services begin.
Call or text (440) 554-886208 Join our team
Care work can change a community.
Interested in becoming a Qualified Mental Health Specialist or Behavioral Health Specialist? CrossPoint welcomes people who want to make a real difference in the lives of Ohio families.
Apply to join the team
CrossPoint A message worth hearing
Asking for help is a sign of strength.
Whether you are reaching out for yourself, your child, your relationship, or your whole family, support can begin with one conversation.
online↗
09 Your next step
You deserve support that feels within reach.
CrossPoint Family Services is accepting new clients. Start online, or call or text today to begin a conversation.
CrossPoint Family Services · Cleveland, Ohio · Telehealth available throughout Ohio